Last Updated: September 28, 2026

Saile BPM (“Saile”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you visit our website at https://saile.asia (the “Website”) or interact with our business process management services.

This policy is structured in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and the issuances of the National Privacy Commission (NPC).

1. Contact Information of Personal Information Controller (PIC)

If you have any questions, concerns, or requests regarding your personal data, or wish to exercise your rights as a data subject, you may contact our data protection channels:

• Entity: Saile BPM
• Philippine Admin Office: Unit 202 Guerdon Commercial Center, Rainbow St. Corner Katipunan, Brgy. Concepcion Dos, Marikina City, Philippines.
• General Inquiries & Privacy Concerns: info@saile.asia
• Support Contact: support@saile.asia

2. Personal Data We Collect

We collect personal information directly from you when you fill out forms, request consultations, download resources, or communicate with us via the Website. The categories of personal data collected include:

• Identity and Contact Details: First name, last name, email address, and contact number.
• Corporate Information: Company name and company organizational details (such as workforce population or company size).
• Technical and Usage Data: Information collected automatically through cookies and tracking technologies (such as IP address, browser type, device details, and pages visited on our Website).

3. Purpose and Legal Basis for Processing

In accordance with the Data Privacy Act of 2012, we process your personal data based on your consent, our legitimate business interests, or the fulfillment of contractual obligations. We use your data for the following purposes:

• Inquiry & Customer Support: To respond to your queries, process service requests, schedule demos, and provide technical assistance via support@saile.asia.
• Service Delivery & Improvement: To manage our business relationships, improve our Website usability, and optimize our software and business process management solutions.
• Communications: To send administrative notifications, updates, and marketing communications regarding our products and services (where you have explicitly consented to receive them).

4. Use of Cookies and Tracking Technologies

Our Website stores cookies on your device to distinguish you from other users, optimize site navigation, remember your preferences, and analyze web traffic.

• Managing Cookies: You can choose to accept or decline cookies through your web browser settings. Disabling cookies may limit your ability to use certain interactive features of our Website.

5. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information. We may share your data only under strict compliance measures with:

• Authorized Personnel: Saile employees and contractors who require access to data to fulfill business inquiries or support requests.
• Service Providers: Trusted third-party vendors who assist us in operating our Website, hosting infrastructure, or managing business operations under strict confidentiality obligations.
• Legal Compliance: Government regulatory authorities, law enforcement agencies, or courts of law when required by Philippine law or legal process.

6. Data Storage, Retention, and Security

• Storage Location: Personal data collected via our Website is stored securely using cloud infrastructure and servers implementing industry-standard security protocols.
• Retention Period: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws, tax, and accounting regulations.
• Security Measures: We implement appropriate organizational, physical, and technical security measures—including data encryption, firewalls, and restricted access controls—to protect against unauthorized access, alteration, disclosure, or destruction of personal data.

7. Your Rights as a Data Subject

Under Republic Act No. 10173 (Data Privacy Act of 2012), you are entitled to the following rights:

1. Right to be Informed: You have the right to know whether your personal data is being processed, how it is collected, and for what purpose.
2. Right to Access: You have the right to request a copy of any personal data we hold about you.
3. Right to Object: You can object to the processing of your data, including processing for direct marketing or automated processing.
4. Right to Erasure or Blocking: You have the right to suspend, withdraw, or order the blocking, removal, or destruction of your personal data from our systems under valid legal grounds.
5. Right to Rectification: You have the right to correct any inaccuracies or errors in your personal data.
6. Right to Data Portability: You have the right to obtain a copy of your data in an electronic or structured format where technically feasible.
7. Right to File a Complaint: If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact us at info@saile.asia.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or regulatory requirements. Any modifications will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.